Shop Policies

Processing Time

Our current processing time is 7-10 business days, this does NOT include shipping time.
Custom orders will be processed within 14 business days, sometimes sooner.
Backordered items may take anywhere from 14-21 business days before shipping out.
We do not process orders on weekends or holidays.

Holiday Processing time will add 2-3 business days on top of our normal processing.

Shipping
*DUE TO COVID-19 THE USPS IS EXPERIENCING SIGNIFICANT DELAYS*
Packages are shipped Monday-Friday via USPS or UPS. A notification with a tracking number will be emailed to you upon shipment. Anything over 13oz is shipped Priority Mail or UPS Ground, this does not mean it will get there sooner.
 
Once your package is scanned “Accepted” by USPS, they have assumed responsibility for your items. In most cases, First Class packages are delivered in 3-5 business days but may be delayed during the holidays. NT DELAYS - WE CANNOT BE HELD RESPONSIBLE FOR DELIVERY ISSUES*
 

Please make sure your address is correct, we ship orders as quickly as we can and are unable to update it once shipped.

Refunds & Exchanges
If you are unsatisfied with your order for any reason, please contact us right away.  While we're sure to check orders prior to shipment, sometimes mistakes still slip through our hands. If you receive items that are damaged or not as described, please contact us.
 

If you are unsatisfied with your order, returns will be accepted within 5 business days of receipt.  

Due to health and safety reasons, all items must be unopened and unworn and returned in their original packaging, we have measures in place to ensure that items have not been used or worn. 

Because some of our products are fulfilled off-site, there will be a $5 restocking fee per item.  


Due to the time and effort that goes into creating and designing our products we are not issuing refunds at this time.  We will gladly issue a store credit once items are received in their original packaging, unopened and unworn.  

Packages that have been tampered with in any way are not eligible for a store credit. 
 

Custom orders are not eligible for returns or exchanges.

 
Once an order has been submitted, it cannot be changed or cancelled.  
 

Product Care/Maintenance

Shirts: We cannot be held responsible if an item shrinks due to washing incorrectly. Our shirts must be washed inside out, warm water and NO heat in the dryer/line dried. Fitted shirts do tend to shrink but that is not a mistake on our end, it is the wear and tear of that item.
 
Stainless Steel Tumblers are not dishwasher or microwave safe, they must be hand washed only and treated with care according to directions.